Nine Beach Umbrella Operators in Pattaya Suspended for Exploiting Tourists

Pattaya —

Pattaya City has suspended nine beach umbrella operators for unfair practices against tourists during the recent extended holiday in Thailand.

Mr. Wuttisak Rermkijakarn, Deputy Mayor of Pattaya, announced that this decision followed complaints from tourists about some umbrella vendors’ unfair practices, particularly during Thailand’s recent three-day holiday period.

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Among the nine operators, eight are first-time offenders and have been ordered to cease operations for two weeks, from July 30th to August 15th, 2024. One repeat offender operator faces a two-month suspension from July 30th to October 1st, 2024.

Mr. Wuttisak warned that any operators violating the city’s regulations a third time would face permanent license revocation.

The city’s regulations require vendors to pay an annual fee of only 750 baht and to treat tourists well, as positive experiences lead to good first impressions and better word-of-mouth promotion. Mr. Wuttisak emphasized the importance of beach umbrellas in providing convenience to tourists and urged all vendors to adhere to these guidelines.

Pattaya City has also set guidelines for umbrella operations, including a mandatory one-day off per month for vendors. During the low season, vendors must take two days off per month to help restore the beach’s natural beauty.

Mr. Wuttisak encouraged anyone experiencing unfair treatment by beach vendors to report it to Call Center 1337 or via the Pattaya City Mayor’s direct Facebook page. The city will investigate all complaints and act appropriately if violations are confirmed.

The details of how the operators exploited tourists were kept from the public and media.